B2B Support
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Recent activity by B2B Support-
How do I change my payment method?
If you want to change or add a payment method (bank details, PayPal, credit card), you need to add a new payment method via "Billing" and set it as the default.
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What happens if my payment cannot be debited?
Your orders are only pulled into our system after successful payment. If a debit fails, we automatically retry every 24 hours. So make sure that a debit can be made at any time.
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Can I make changes to the raw material of my orders?
Changes to the raw material or variant (e.g. a different size, colour, or shape) are generally not possible manually through Printlabs Support, as production is automated.Changes are only possible ...
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Which countries does Printlabs deliver to?
We deliver to all common EU countries as well as to Switzerland.You can find an overview on our website
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Which countries does Printlabs deliver to?
We deliver to all common EU countries as well as to Switzerland.You can find an overview on our website
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Which countries does Printlabs deliver to?
We deliver to all common EU countries as well as to Switzerland.You can find an overview on our website
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How long are your delivery times?
We value fast fulfillment: orders are produced and shipped quickly so your customers don’t have to wait. Specific turnaround times are discussed depending on the product and volume.Depending on the...
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Which shipping carrier does Printlabs use?
We ship exclusively with DHL with a tracking ID.You can find the shipping prices in the catalog in the Printlabs app or here
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Which shipping carrier does Printlabs use?
We ship exclusively with DHL with a tracking ID.You can find the shipping prices in the catalog in the Printlabs app or here
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What are the final costs?
The costs are composed as follows: Product Finishing 1 euro handling fee per order 0.55 euro for each additional item in the same order Shipping With our margin calculator, you can calculate the co...